Volunteer officer – North Middlesex Hospital

Closing date: 12:00pm, 27 October 2025

Posted: 10 October 2025

We are seeking an ambitious and talented volunteer officer to join their volunteer team.

Salary: £30,000 – £33,000 per annum (subject to skills and experience)
Hours of work: 37.5 hours a week over five days. Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.
Contract: Permanent
Location: North Middlesex University Hospital, Sterling Way, London N18 1QX, UK

The role

The volunteer officer will report to the volunteer manager.

The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.

The objectives of the post are:

To support the day-to-day smooth running of the service
To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries
To deliver new projects to assist in the delivery of the service
Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability
Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies

Download the job description

PDF 216KB

The team

Volunteer team

The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London NHS Foundation Trust (RFL)
The volunteer team work closely with trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.

The organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the RFL to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

Apply for this role

To apply for this post, you will need:

your CV (please include an up-to-date CV outlining your last employer, dates of employment, your academic and any professional qualifications, and contact details).
a cover letter addressing how you meet the criteria set out in the job description and person specification

Please note, that applications submitted without a cover letter may not be considered for this role.

You must be eligible to work in the UK.

Apply now

Closing date for application: 12:00pm, 27 October 2025
Interview date: 10 November 2025

If you require more information regarding this vacancy, please contact our HR Team on 020 7472 6677 or email [email protected].

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity.