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Support Hub

Support and information for patients and carers affected by long term conditions

The Support Hub is on the lower ground floor of the Royal Free Hospital. It offers support and information to people affected by long-term health conditions and their carers. The support is free of charge. Please drop in and see us or call 020 7794 0500 x 39963 to request an appointment.

The Support Hub provides a warm welcoming environment to people diagnosed with Long-term conditions and their carers. It offers welfare and benefits advice, resources on local and national services, and a programme of wellbeing talks and workshops. Topics range from physical activity and healthy eating to relaxation and budgeting. The centre is staffed by a full time manager and a welfare benefits advisor, together with a team of trained volunteers. The volunteers offers those affected by long-term health conditions a friendly ear to talk about whatever’s on their mind and provide up-to-date information on further support if needed. These new services were co-designed with people who are affected by long-term health conditions.

Opening times

Monday - Thursday 10am - 4 pm

  • Drop in service

    We are open (for drop in support and information or pre-arranged welfare benefits appointments)


  • Hub closed to drop in

    On Fridays we are only open for pre-arranged welfare benefits appointments, or for group work


The Support Hub is located on the lower ground floor of the Royal Free Hospital before the main canteen and cashiers office.

Contact us

For all enquiries or to make an appointment:

Tel 020 7794 0500 x 39963 or email

Support and Information

When you are affected by a long-term condition either as a carer or as a patient it can be difficult to find the support you want. Our staff and trained volunteers are available Monday to Friday to offer a listening ear and a helping hand in finding what you need.

If you have some free time between appointments why not come by for a friendly chat with one of our volunteers, or to meet other people in similar situations to you, or for some quiet time away from the busy hospital.

Welfare and benefits advice

We provide free advice and advocacy on welfare benefits and entitlements including:

  • Help with applying for benefits and grants
  • Appealing against decisions
  • Employment and housing

Whatever your worries may be, drop by or contact us to make an appointment.

Make a donation

If you would like to say “Thank You” by making a donation it will help us support others and develop additional support activities.


Workshops and activities

Find out what workshops and activities are available.

find out more >